1 reviews | Active since May 2012
Discovery Health - Hospital Authorisation outstanding 3 days later
<p>Surgeon requested admission of my daughter to Pretoria East Hospital Monday 20/6/2016. Discovery will not give authorisation, still pending the approval from their assessors. 3 days later still no authorisation not even a phone call. In other words if you are in an accident Discovery will not allow you to be admitted. You have more chance of dying than getting into a hospital. This is absolutely disgusting and unacceptable. You pay the premiums one does and when you need help they dont give a **** about you. I have been calling all day Monday, Tuesday and today. Still no answers. This is bull****.</p>
Hi Ditrepp
We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
Hi Ditrepp
We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.
Regards
Discovery Health Servicing Team
lol seriously, this is what i have been told for 3 days!
lol seriously, this is what i have been told for 3 days!
Dear Ditrepp
Thank you for speaking to me. As discussed, once we receive the required information we will review your request. I have emailed you directly, please contact me if you require further assistance.
Regards
Sirgree
Dear Ditrepp
Thank you for speaking to me. As discussed, once we receive the required information we will review your request. I have emailed you directly, please contact me if you require further assistance.
Regards
Sirgree
