1 reviews | Active since Dec 2009
Discovery Health Highway *******.
So, I've been a member of Discovery Health for the last 11 years and have now reached the end of my tether. Late last year I got communication from Discovery Health that I could either accept the increase on Key Care or switch to another plan, as Key Care was almost becoming a Top End Plan with huge premium with sub-par benefits, I switched to Smart essential. As is usual, with Discovery nothing is ever simple. They always out to squeeze the last dime out of you, while lamenting at the same time how wonderful they are. When I switched, they informed me that this could only be done from the beginning of 2023. The plan was going for R1400 in 2022 and I was informed that as of 2023 the premium would be R1600. So, I ask you, if the plan was already started in January 2023 at the higher premium, why would I again have to pay an increase as of 1 April. Surely the payment of R1600 is valid for a full year?
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
