Discovery Health from hero to Zero

The 27 Aug i did a review on the no 1 medical ********s in ZA. A one line generic bull**** mail from Dayne Meyer with still no feedback or proper answers. Discovery where do you get your staff do you actually train then in anything apart from being just another e government like official. *****ing oxygen and customers time!!., Who is the head of this individual?. Is it custom for your organization to try and make you customers whom by the way pays your salary life as difficult as possible.