Discovery Health **********

My son needed Emergency Services on the 14th of April, I took him to a hospital which is under the smart network plan(Life Fourways Hospital). The Emergency unit held him for about 2 hours then after monitoring his condition the Dr. discharged him. As per the Discovery policy emergencies are covered in full, but in this case all my claims were rejected even when i sent an e-mail with detailed explanations they still rejected them. Since 14th of April i have been waiting for Discovery to feedback or reimburse me but there's no communication from the discovery *********** stuff, they don't care about me(client). All they want is our monies and to rent a building for R23 millions per month. I am giving them until Monday 06 May else i'll be filling the ombudsman's form.