NB
Natalie BAA1/4ser

1 reviews | Active since Jun 2015

01 Jan 2021, 21:50

Discovery Health, far from healthy.

Ah Discovery! Once again I start my year having to write a complaint about your terrible administrative services. I filled in all the necessary documentation to have my daughter moved from my husband's plan to my plan. Everything was submitted buy alas you still cannot get it right. My daughter was supposed to be added to my health plan from today. What is it going to take for you to get it right the first time? This time last year we had an endless battle with you over a similar issue when I was supposed to be moved to my own plan, now I want to add my daughter and again you cannot accomplish this simple task. Please could someone with some grey matter between their ears contact me to sort this issue out ASAP! Once again Discovery has left me far from impressed!

0
Replies (2)
Discovery Health
Discovery Health's reply04 Jan 2021, 08:23
Official
Dear Natalie
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jan 2021, 14:06
Official
Dear Natalie 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team