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benjaminjo B

1 reviews | Active since Jun 2017

07 Nov 2024, 10:31

Discovery Health

I requested membership certificates twice and on both occasions, despite giving my name and ID number, was sent my step daughters certificates. This is not only a breach of privacy but irregular. To try and get hold of someone to assist is nigh impossible.

0
Replies (2)
Discovery Health
Discovery Health's reply07 Nov 2024, 10:35
Official
Dear Jo B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Nov 2024, 14:29
Official
Dear Jo B

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team