RA
Rithia A

1 reviews | Active since Mar 2021

29 Mar 2021, 10:30

Discovery health-Essential Smart plan lies on maternity benefits

I recently found out I was pregnant and my medical aid (Discovery health, Essential Smart Plan) promises paid up to full antenatal consultations only to find out there are no gynecologists that covers my consultations on my list of hospital networks or out of my hospital networks. It's very disheartening and a waste of money that noone could assist me. Why promise and advertise the benefits for this plan when it's a lie.

0
Replies (2)
Discovery Health
Discovery Health's reply29 Mar 2021, 12:46
Official
Dear Rithia A
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Mar 2021, 18:32
Official
Dear Rithia A
 
We have been in contact with you to address your concerns.
 
Regards 
Discovery Health Servicing Team