CB
Charmaine B

1 reviews | Active since Sept 2011

20 Oct 2025, 13:04

Discovery Health: Endless delays, zero action!!

I’m beyond frustrated with Discovery Health. Multiple claims submitted, multiple follow-ups with reference numbers, and still nothing gets processed. Every time I call, I’m told it’s “being handled,” yet weeks pass with no progress. Even after escalating, there’s no movement—just empty promises and copy-paste replies. These delays have stretched well over two months, causing unnecessary stress and out-of-pocket expenses. For a company that markets efficiency and service, this experience has been the exact opposite. If you value timely claim processing and accountability, look elsewhere.

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Replies (2)
Discovery Health
Discovery Health's reply21 Oct 2025, 06:55
Official
Dear Charmaine B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Oct 2025, 16:53
Official
Dear Charmaine B

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team