CB
Charmaine B
1 reviews | Active since Sept 2011
20 Oct 2025, 13:04
Discovery Health: Endless delays, zero action!!
I’m beyond frustrated with Discovery Health. Multiple claims submitted, multiple follow-ups with reference numbers, and still nothing gets processed. Every time I call, I’m told it’s “being handled,” yet weeks pass with no progress. Even after escalating, there’s no movement—just empty promises and copy-paste replies. These delays have stretched well over two months, causing unnecessary stress and out-of-pocket expenses. For a company that markets efficiency and service, this experience has been the exact opposite. If you value timely claim processing and accountability, look elsewhere.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
21 Oct 2025, 06:55Dear Charmaine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply21 Oct 2025, 06:55
Official
Dear Charmaine B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Oct 2025, 16:53Dear Charmaine B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Oct 2025, 16:53
Official
Dear Charmaine B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
