DISCOVERY HEALTH EMPLOYS *********** IDIOTS

On 23/09/2015 I submitted a claim for service date 22/09/2015, Ref ***.<br> I followed up on the claim on about 06/10/2015. The service date of 22/09/2015 was not captured. I was given Ref ***. I was told that the claims people were instructed to capture the last line of the statement for service date 22/09/2015. Was told it would take 2-3 working days.<br> Today 13/10/2015 I phoned to follow up again. Was told that the claim was not processed. I was given Ref ***. I was told that claims were again instructed to capture the 2015 claim on the statement. It again would take 2-3 working days.<br> What is wrong with you Discovery Health? How many times must a claim be submitted WITH INSTRUCTIONS to read the statement correctly?<br> This level of service is UNACCEPTABLE!<br> How many more frustrating attempts must I make to have this claim processed??!