Discovery Health -

I was a member for many years with Discovery Health. The prices went up to much so I moved over to a different medical aid. I was later told I owed Discovery money. I paid it. Unfortunately I used the banking details that was saved on my banking app. I loaded the proof of pmnt on the Discovery App. I phoned Discovery and gave them the ref nr, and they confirmed that they see the money and will transfer to correct account and allocate it. On 16 December I received an call from their lawyers to say I owe the money. I then again put in a complaint with the reference number, the day and time I spoke to the consultant, the time the consultant phoned me back to tell me it was sorted. Ref nr for that complaint was ***. That included all the reference number, times and dates I spoke to Discovery I also sent numerous mails to different departments. Try phoning Discovery you need to take a day's leave as you hold on forever. I went to Vodacom today to upgrade my phone just to get told I need to contact the Credit Bereau... Discovery did send me sms'e to say I was handed over after I kept fighting for them to allocate my pmnt. I was so embarresed and going to take this further.