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Pierre M

1 reviews | Active since Jan 2025

30 Jan 2025, 14:15

DISCOVERY HEALTH DOUBLE DEDUCTIONS.....

Well, the first argument didn't go well, as I ended up having to pay a co-paymemt.....To make matters worse, the co-payment was paid in cash on the day and low and behold, the co-payment was also deducted from my medical savings....I have now spent more than three hours (plus more to come) to hopefully have this reversed.....It's such a shame that after 27 years of being a Discovery Health client 2025 will be my absolute last year with them as the service is shocking!

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Replies (2)
Discovery Health
Discovery Health's reply31 Jan 2025, 06:42
Official
Dear Pierre M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Feb 2025, 17:36
Official
Dear Pierre M

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team