DISCOVERY HEALTH -DONT GET THIS MEDICAL AID ON PVT CAPACITY I WARN YOY

I requested to be downgraded to a lower plan . Now I am told o spoke to the wrong department and they will deduct 9k which I don’t have . I am so ****ed and fuming . Discovery is nonsense . No assistance . I remember downgrading and now the recordings there is nothing about me confirming . They just lost a client