Discovery health don't care about their customer

Unfortunately i can not rate any less than this, i would give discovery medical aid -100. I am so disappointed on their service through my pregnancy and now with me having covid. I had to pay extra R1000 on every gynae visit which exhausted my day 2 day benefit within 4 months, then they did not pay all of my hospital bills which left me with over R 10 000 in debt. They told me i have free follow up gynae visit after giving birth, i went to the gynae for follow up but it was charged from my day 2 day with an excuse that is because i did not have complications .Now i went to the emergency and tested positive for covid, I'm told that the hospital did not provide the correct results they need to be able to open my covid basket . All my treatment will come out of my day to day benefit which means i will have no fund again for the rest of the year. This is so frustrating as I'm typing this sick with Covid but my medical aid is unable to help. I pay around R 4000 / month to be able to get the best service and discovery seem not to care. Anyone with better medical aid recommendation ?