Discovery Health doesn't care about you

Discovery tried to deduct my monthlypremium earlier due to the many public holidays - it failed, and a new debit order was instituted after the long weekend. My Discovery benefits were suspended (even though I've been with them for over 20 years) and is still suspended - working days after the debit order was run!! It directly affects my health - when phoning their helpdesk and being transferred (without notice) a few times I was told by Aphiwe that there is nothing that can be done about it - debit orders that between 3 - 5 days to reflect!!! HELLOOOOO - this is 2018 since when does it take more than 5 days to reflect in your account after being deducted!! And to the detriment of your Client - which you obviously don't care about.

Forget about the soppy commercials from this company - you are just a number to them and they are out to make as much money out of you as they can!!