DC
Danie C

1 reviews | Active since Jul 2009

19 Oct 2018, 08:46

Discovery Health does not want your business - shocking service from ALL involved including the Principal Officer

I have been waiting for feedback on an application for 2 weeks now. Numerous calls as well as 3 submissions of your online complaints form (2 of which to the Principal Officer), with absolutely no response! That is when they do not put the phone down in my ear when I ask to speak to a manager!!!!

0
Replies (4)
Discovery Health
Discovery Health's reply19 Oct 2018, 09:52
Official

Dear daniec

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Oct 2018, 09:32
Official

Dear daniec

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Nov 2018, 13:38
Official

Dear daniec

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

DC
Danie C's update26 Nov 2018, 08:11
Reviewer Update
Incorrect. The issue has not been sorted!