Discovery Health does not care.

Item: Discovery Health
Rating: 1
Author: H K

After making a copayment for an inhospital procedure, make sure that Discovery accounts don't deduct the same amount from your MSA. It is extremely difficult and time consuming to reverse their dubious accounting practices. They basically don't care. In short, Discovery Health cannot be trusted.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

23 Jun 2023, 13:54

Dear H K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply23 Jun 2023, 13:54

Official

Dear H K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

H K's updateReviewer Update

26 Jun 2023, 09:07

Discovery Health has still made no effort to contact me or to correct their mistake timeously.
"We've noted your concerns" is pure lipservice.

H K's update26 Jun 2023, 09:07

Reviewer Update

Discovery Health has still made no effort to contact me or to correct their mistake timeously.
"We've noted your concerns" is pure lipservice.

Discovery Health's replyOfficial

26 Jun 2023, 12:58

Dear H K

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team

Discovery Health's reply26 Jun 2023, 12:58

Official

Dear H K

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team