Discovery Health does not accomodate Pensioners

The Discovery Health Website and App is not user friendly or designed for the pensioner base or aged members who may not have access to an email/cellphone. It is unable to assist you who helps parents and relatives due to the fact that you are a member as their systems cannot accommodate your profile as a third party contact for the resetting of a username and or password ! Truly pathetic lack of service for the aged members of society !