1 reviews | Active since Sept 2017
Discovery Health do not care for its patients
I am very disappointed in the service that I received from Discovery Health. I had miscarriages last year due to an illness that can be prevented with a specific medication. I app**** a PMB form and requested this medication to be paid as my medical savings is finished for the year. This medication is R3000 per month. I am currently pregnant and need this medication to prevent another miscarriage. After what supposed to take only 5 days to sort out, Discovery informed me after 2 months the following:
Our funding decision
Your request has been reviewed according to the rules of the Discovery Health Medical Scheme and the Essential Saver Plan. We regret to inform you that we have declined funding for your Clexane from the Hospital Benefit, because the benefit entry criteria for funding has not been met.
Your Day-to-Day Benefits have been depleted, this means that you will be liable to fund the Clexane yourself.
I cant see why they wont pay this as this medication is crucial for my baby's life. It will actually cost Discovery thousands of rands more if I cant afford/stop this medication and will have to go to hospital AGAIN!!!
The sad part is that my friend who is with Bestmed uses the same medication and her medical aid pays for everything!!!
If I could I would have changed my medical aid.
