DISCOVERY HEALTH - DISGUSTING SERVICE!!

I HAVE RECEIVED THE MOST DISGUSTING SERVICE FROM DISCOVERY. I first uploaded my proof of payment on 27 November 2023. After not being reimbursed as per their service agreement, I called to see what the problem is. Then Discovery say they want extra information, which I submitted. I then phoned them a third time. Again Discovery make all the promises with no results. For the 4th time I call on Friday 01 December to escalate to the line manager. Yet again Malibongwe (OB) Sineli, made all the promises in the world that the funds would be paid into my account by today, Tuesday 5th December.

Do not call me. Email only.

BOTTOM LINE, EVERY PROMISE MADE BY DISCOVERY – BUT NO RESULTS – YET AGAIN.