DISCOVERY HEALTH DISGRACEFUL DISSERVICE

I phoned to add a chronic medicine for my patient and I was put on hold for 20 minutes for the consultant to look for the name of a test for "aspirin failure" (this test doesn't exist to my knowledge) then I had to cut the call because this was taking too long. I called back and spoke to Asona who gave me a call reference number too quickly so I wasn't able to write it down then she cut the call on me! My patient needs the new medicine because she has had multiple strokes recently! THIS IS DISGRACEFUL AND ATROCIOUS DISSERVICE FROM DISCOVERY HEALTH!!!!!!!