DIscovery Health defaults customer during Level 5 lockdown

Discovery decided to place me on default with Transunion during level 5 Lockdown. I contacted their call centre and they told me that they were one of the institutions to do so. They have further handed me over for a one month premium to lawyers that are now charging me double to what I owe them. These lawyers have not even send me a letter all they do is debiting my account monthly for the payment arrangements. I dont even know what is my amount outstanding but I am blacklisted and owe lawyers and Discovery heeps amounts of money. All of this transpired during lockdown while I was on a reduced salary. And still I am a member paying regularly every month. Now I am struggling to apply for a new job because of Discovery's default during level 5 lockdown.