DISCOVERY HEALTH - ****************

<p>Discovery Health is a JOKE!!!!!!! I pay a fortune for medical aid and get a really bad infection in a root canal that was done previsoulsy and am told sorry regardless of the fact that there was infection and you are in severe pain you will not be covered as you have had a root canal done before, that I need to go back to whoever did it before and ask them to refund the money they got paid for it!!!!!!!!!!!!!!!!!!! I ask for a statment of these claims with procedure codes, dates and which doctor has done it and apparently it can not be looked up. I was told it is like an extraction, you can not extract the same tooth twice which I agree with, but that it a TOOTH..... Sorry to burst your bubble but you can re-do a root canal twice, especially if there is problems with it....... it is still there - it always shows up on the x-rays, it gets infection, has abscesses...... I am being asked for the procedure code over and over again when YOU only process these things on codes yet can not give me what I am asking for. I asked for the details about where and when it was done (as you claim it was done before) and you can't give it to me. I have not been on the phone for over 40 mins asking the same ****** thing and have asked for a manager more than once. Now holding on............... So I can get severely ill if this go bad and you will pay tens of thousands of rands because you were not prepared to fix the cause............. I would have to walk with this now as you are ***********, until something really bad happens................ and if anyone asks it will be that Discovery didn't give a hoot to fix the problem before it became serious.......... because apparently you can't get do a root canal twice as once its gone, its gone - NOT!!!!!! So I keep paying and you keep robbing - its not as if I am trying to get something paid for that does not exist - lovely, thanks a million!!!!!!</p>