QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

05 Apr 2023, 20:21

Discovery Health

Hi,

I regret joining you 5 years ago.

You were at a point one of the best providers, but now you have become the company who only cares about money, and not your clients at all.

Asked for 1 month break for my medical membership, to be pay it month end, but getting a message like this:

"We will terminate your membership if not paid in 2 weeks" is really not on.

Please get someone "senior" to assist me. I can easily cancel all my policies with you +- 12 000 worth of policies and move to somewhere else.

Regards

0
Replies (2)
Discovery Health
Discovery Health's reply06 Apr 2023, 07:25
Official
Dear Quinton H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Apr 2023, 12:26
Official
Dear Quinton H
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team