LN
Louis N
1 reviews | Active since Dec 2013
11 Jun 2020, 13:01
Discovery Health
This the company with the most pathetic client service ever !! Been battling now for days trying to change my Cell nr. As OTP are being sent to a nr I do not have access anymore. I have wasted more than R200 on airtime trying to call and get this sorted. I have been put through to the next department so many time I lost count. Ending up at the same department where I started. Most pathetic service !!!!! I am not able to claim money back as I need to change my banking details and of that I need the OPT !!!!!
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Replies (3)0
Replies (3)Discovery Health's replyOfficial
11 Jun 2020, 13:53Dear Louis N
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Jun 2020, 13:53
Official
Dear Louis N
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
LN
Louis N's updateReviewer Update
11 Jun 2020, 16:31You am looking forward to your response. I will be a great surprise if i get any response at all. If you respond like i have been handled by your support i will most properly be refereed 37 times to different departments, get cut off 23.74 times
LN
Louis N's update11 Jun 2020, 16:31
Reviewer Update
You am looking forward to your response. I will be a great surprise if i get any response at all. If you respond like i have been handled by your support i will most properly be refereed 37 times to different departments, get cut off 23.74 times
Discovery Health's replyOfficial
12 Jun 2020, 13:26Dear Louis N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jun 2020, 13:26
Official
Dear Louis N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
