Discovery Health ******!

So my mother is ill and needs medial cover. We approach Discovery for a hospital/chronic plan who take TWO weeks to eventually send the policy acceptance letter only to find out that she will NOT get IMMEDIATE chronic cover (as promised) now with an exclusion period of TWELVE months AND after having been request to cancel her previous cover before they can continue with her application. She also incurred costs seeing her Dr to get the chronic application completed. SO...she is now out of pocket financially, without medical aid and NOT intending to proceed with Discovery on their "revised" offer...where she has to pay R25 200 over the next year WITHOUT being able to claim anything! Nice one Discovery!