LM
Loretta M
1 reviews | Active since Mar 2018
06 Sept 2019, 08:36
Discovery Health Cover
Went to Dubai on business and fractured my ankle. Our company uses Hollard and it has been a total debacle with me having to carry costs of medical attention and fighting fo cover while they try and find reasons not to pay. Called Discovery and ER24 - what a pleasure. put me on a whatsapp group so I could send information and get responses (cannot tell you how important it is to have a caring contact). Put in the international claim and although there is a shortfall (currency conversions?), it has been sorted within 2 weeks and payment processed. Had to have operation and follow up and all covered - in 55 years first operation, first hospital overnight, first specialists, first physio.
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Replies (1)Discovery Health's replyOfficial
06 Sept 2019, 09:42 Dear Loretta Mattioda
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Sept 2019, 09:42
Official
Dear Loretta Mattioda
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
