HvdP
Hannetjie van der Post
1 reviews | Active since Feb 2021
23 Jan 2026, 09:22
Discovery Health Coaching Services is a **** - They give Discovery Health a BAD name!
My previous HelloPeter complaint has reference. This morning, I received an invoice for the amount of R913-00 payable for Discovery Health Coaching Services, which I refuse to pay, because I never had one single coaching service! This better get sorted out ASAP. As a result of my previous HelloPeter complaint, someone from Discovery Health phoned me and said that I do NOT have to pay for the Coaching Services. But, now I received an invoice?!? I am SO angry right now - I think my blood is literally boiling!!!
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Replies (4)0
Replies (4)
Discovery Health's replyOfficial
23 Jan 2026, 11:02Dear Hannetjie van der Post
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Jan 2026, 11:02
Official
Dear Hannetjie van der Post
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Jan 2026, 17:11Dear Hannetjie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply28 Jan 2026, 17:11
Official
Dear Hannetjie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
HvdP
Hannetjie van der Post's updateReviewer Update
28 Jan 2026, 17:29When I look at my claim history on Discovery's website, it shows a claim of R1826-20 (i.e. R913-10 * 2) for Discovery Healthcare Coaching Services and that Discovery has paid half of the claim (i.e. R913-10) and that R913-10 has NOT been paid. Thus, according to me, the issue has NOT been resolved.
Please note that overall I am VERY happy with Discovery Health Medical Aid. I only have an issue with this particular claim for Discovery Healthcare Coaching Services. Once this issue has been resolved, I'll delete both my complaints on HelloPeter, and instead I'll write a new compliment.
I am going for knee replacement surgery tomorrow. Thus, I'll be out of reach for about a week. Next week, I'll attend to this issue again and see whether it has been resolved properly.
Please note that overall I am VERY happy with Discovery Health Medical Aid. I only have an issue with this particular claim for Discovery Healthcare Coaching Services. Once this issue has been resolved, I'll delete both my complaints on HelloPeter, and instead I'll write a new compliment.
I am going for knee replacement surgery tomorrow. Thus, I'll be out of reach for about a week. Next week, I'll attend to this issue again and see whether it has been resolved properly.
HvdP
Hannetjie van der Post's update28 Jan 2026, 17:29
Reviewer Update
When I look at my claim history on Discovery's website, it shows a claim of R1826-20 (i.e. R913-10 * 2) for Discovery Healthcare Coaching Services and that Discovery has paid half of the claim (i.e. R913-10) and that R913-10 has NOT been paid. Thus, according to me, the issue has NOT been resolved.
Please note that overall I am VERY happy with Discovery Health Medical Aid. I only have an issue with this particular claim for Discovery Healthcare Coaching Services. Once this issue has been resolved, I'll delete both my complaints on HelloPeter, and instead I'll write a new compliment.
I am going for knee replacement surgery tomorrow. Thus, I'll be out of reach for about a week. Next week, I'll attend to this issue again and see whether it has been resolved properly.
Please note that overall I am VERY happy with Discovery Health Medical Aid. I only have an issue with this particular claim for Discovery Healthcare Coaching Services. Once this issue has been resolved, I'll delete both my complaints on HelloPeter, and instead I'll write a new compliment.
I am going for knee replacement surgery tomorrow. Thus, I'll be out of reach for about a week. Next week, I'll attend to this issue again and see whether it has been resolved properly.
Discovery Health's replyOfficial
12 Feb 2026, 15:26Dear Hannetjie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply12 Feb 2026, 15:26
Official
Dear Hannetjie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team