GG
George G

1 reviews | Active since Jun 2018

05 Jun 2018, 13:56

Discovery Health Classic Priority ****

Please as a family do not take this plan. We are paying R8000 a month for a disguised savings plan. We supposedly had R26 000 dental for the year BUT they first deduct this from your savings… most things come from savings. Be warned you will end up out of pocket and then they will just refer you to their small print. Which even when support explain it, it has double meaning. DO NOT waste your money on this plan as it is the worst plan we have had as a family. IT is a glorified savings plan.

When you reach out for support from them. They just basically say bad luck…why did you choose this in the first place then you are stuck with it for a year….

Discovery should rather become a rewards program and move on from calling themselves a medical aid.

Disgusted by client support and loopholes (****y traps), terrible customer support.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jun 2018, 15:06
Official

Dear GeorgeGrobler

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.


Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Jun 2018, 13:36
Official

Dear GeorgeGrobler

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team