Discovery Health Claimss

For a so called "non-profit organisation" paying R23 million a month to rent their own office building, they sure are useless.

Have submitted a claim 5 times now and every time discovery states that the ICD-10 code is missing, not once has it been missing and has been on the claim every single time now. Even after calling the the call center and finding out exactly what "discovery Standards" are and how the format of the claim should be and being tol how everything should look and where the ICD-10 code should be located on the claim, the claim was again not paid because according to, whoever did the claim, there is no ICD-10 code.

Which means that i have now come to the conclusion that the useless staff has no decided that the claim was denied once and instead of looking at the "discovery standard" corrected claim, they probably don't even open the attached documents and just assume the form still has no ICD-10 code.

Discovery health employees/employers are a bunch of greedy, pathetic, immoral people.