SS
SLT3SLT3 SLT3SLT3

1 reviews | Active since Feb 2017

10 Jul 2017, 13:56

DISCOVERY HEALTH CHRONIC MEDICATION SHOCK

<p>I was shocked when I wanted to get my 5 insulin flexpens from Clicks pharmacy today. All of a sudden now Discovery only pays R460 of which I now have to pay the additional R325. When I collected my medication in April Discovery paid R700. Since when is this now happening and how can Discovery just change this without any mention to me as a member. I pay almost R3000 a month and now even on chronic medication Discovery Health just wants to make money and not even pay for chronic medication as they use to in the past. Absolutely disgusted with them.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Jul 2017, 14:15
Official

Dear SLT3SLT3

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 Jul 2017, 13:20
Official

Dear SLT3SLT3

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team