NM
Naledi M

1 reviews | Active since Jun 2019

27 Jun 2019, 02:00

Discovery health chronic illness benefit waiting period

I have an unresolved complaint with the chronic division. I had a break in cover with discovery from 2016 because I lost my job and couldn't afford medical cover. Now that my situation changed, my partner and I rejoined and I was surprised that I was given a 1 year waiting period for chronic. This means, I am being penalized for not being able to afford medical cover with them. I am very disappointed to find out that this is how they operate at discovery.

0
Replies (2)
Discovery Health
Discovery Health's reply27 Jun 2019, 08:56
Official
Dear NalediMphahlele1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team 




Discovery Health
Discovery Health's reply02 Jul 2019, 13:53
Official
 
Dear  NalediMphahlele1 

Please check your emails for final feedback from us. 

Regards
Discovery Health Servicing Team