OL
Odette L
1 reviews | Active since May 2020
11 May 2020, 12:35
Discovery Health = chiefs
After a momentous struggle to downgrade, Discovery continued to over charge me. After confirming a refund to me on email, they still haven't paid up. Beware, Discovery Health *****s your money!!!!
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Replies (4)OL
Odette L's updateReviewer Update
11 May 2020, 12:40Not chiefs, they are *******!!!!!!
OL
Odette L's update11 May 2020, 12:40
Reviewer Update
Not chiefs, they are *******!!!!!!
Discovery Health's replyOfficial
11 May 2020, 13:25Dear Odette L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 May 2020, 13:25
Official
Dear Odette L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
12 May 2020, 09:56Dear Odette L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 May 2020, 09:56
Official
Dear Odette L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
OL
Odette L's updateReviewer Update
12 May 2020, 12:07Yes you did and never actually spoke to me and therefore do not have the all facts. Yet you sent me an email telling me to take it up with my employer - as if I didn't already do that. The problem is not with my employer. I have an email from Discovery promising my refund on 5th of May.......I have not received it! So don't assume anything! That just highlights how *********** you are. Trying to phone me twice is not good enough. Why don't you send me an email with your number so that I can return the call?? Or leave a message on my phone with your number so that I can phone you back?
OL
Odette L's update12 May 2020, 12:07
Reviewer Update
Yes you did and never actually spoke to me and therefore do not have the all facts. Yet you sent me an email telling me to take it up with my employer - as if I didn't already do that. The problem is not with my employer. I have an email from Discovery promising my refund on 5th of May.......I have not received it! So don't assume anything! That just highlights how *********** you are. Trying to phone me twice is not good enough. Why don't you send me an email with your number so that I can return the call?? Or leave a message on my phone with your number so that I can phone you back?