discovery health call centre dysfunctional

Item: Discovery Health
Rating: 1
Author: cobus V

Best medical Aid in South Africa with worst communication system regarding queries Chat bots and wattsups, generic emails , principal officer ,logged dispute-impossible to get contact details of a specific person to solve my problem for the past 6 months

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

04 Jun 2026, 13:17

Dear Cobus V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply04 Jun 2026, 13:17

Official

Dear Cobus V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

cobus V's updateReviewer Update

04 Jun 2026, 13:27

ref *** 1/10/25 *** 15/10/25 *** 6/11/25 ***(principal officer 16/3/***3 dispute 30/3/26 *** dispute 10/5 26 -this is only a few of my references-hope it help

cobus V's update04 Jun 2026, 13:27

Reviewer Update

ref *** 1/10/25 *** 15/10/25 *** 6/11/25 ***(principal officer 16/3/***3 dispute 30/3/26 *** dispute 10/5 26 -this is only a few of my references-hope it help

Discovery Health's replyOfficial

09 Jun 2026, 15:01

Dear Cobus V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Jun 2026, 15:01

Official

Dear Cobus V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team