Discovery Health Call Centre Agents are ****s/***********.

I phoned Discovery Medical Aid for Keycare Plus yesterday 28-05/2026 twice to couble check if a small procedure I had to do at my primary GP. Both times the call centre agents said the procedure will be covered on my Scheme. Needless to say when I went to the Doctor I had to pay for the procedure because it is not covered under my medical scheme. So, why are your call center agents lying/*********** to advice me correctly. I am furious. Phoning Discovery is a pain in the neck to start of with and I used up ALL my airtime just to be **** to. I find your service appalling unless my Dr system to submit claims is incorrect which I doubt but is probably not impossible. I am annoyed and extremely dissatisfied, Discovery is *********** and with the poor service use up all ones airtime. APPALLING