Discovery Health Call Center Agent of the Year!

Due to the devastating effects of COVID, I was retrenched by the company I was working for. I was then forced to cancel my discovery medical aid plan as I can't afford it. I called the call center and a kind gentleman assisted me with the cancelation. He went further by asking his supervisor if I can be charged for the previous month (September) thus effectively canceling my medical aid membership and saving me the money I would have had to pay at the end of October. He sent me all the documentation confirming the withdrawal of membership. I just want to say a BIG THANK YOU! I've forgotten his name but I just want to say thank you for showing real kindness and compassion. You really saved me money it might not be much to a lot of people but trust me when I say it will make a huge difference with my budget. When I do get a job I will definitely reinstate my membership.