Discovery Health call center

Discovery call center

My partner is will be due for labor in a couple weeks, we have had to obtain authorization for a couple of things. The problem is that most of the stuff you need to call in instead of doing it via the App, calling Discovery's call center is something that need unlimited patience. The queue's are always long and the menu is a maze.

Once the agent answers your call, be prepared to be put on hold a number of time. The call is always so long, I sometimes end up getting cut off without having achieved what I had called for.

Discovery needs to do something about this.

I still need help with Authorization, my name is Khensani and my cell number is ***