SK
SIPHIWE K

1 reviews | Active since May 2019

28 May 2021, 07:51

Discovery health BLUFFING Customers

Damian Govendor called me on my last review here on Hellopeter just to make an empty promises saying he is going to resolve my dispute with them and it’s going take 10 days to do that and he is going to call me back after 10 days to make sure it’s resolve guess what it’s been way more than 10 days and none of that happened ! It was just a call to BLUFF me and everyone on this platform to act as if they doing something yet they not , instead on top that they are now paying GP doctors consultation on my savings now this is Bull**** at its best . SOMEONE AT DISCOVERY NEEDS TO TAKE ACCOUNTABILY OF ALL THEIR CUSTOMERS not as just NUMBERS and I see it’s about the bottom line more than service because am now at the point where am going to take this to your OMBUDSMAN and even going further and let other customers know you guy’s are not taking your customers seriously.

0
Replies (3)
Discovery Health
Discovery Health's reply28 May 2021, 08:17
Official
Dear SIPHIWE K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 May 2021, 15:30
Official
Dear SIPHIWE K

We’ve contacted you regarding your complaint. 
   
Regards 
Discovery Health Servicing Team
SK
SIPHIWE K's update01 Jun 2021, 13:02
Reviewer Update
Hi Damian, I didn’t get any missed call from you , call me back