ND
Norman D

1 reviews | Active since Nov 2017

28 Oct 2020, 15:11

Discovery Health! Beware!

Been with Discovery Health in Coastal Saver Plan for many years. For the first time ever, when you use their Extended Benefits (6 free GP visits after your savings are depleted), have new rules! In small print on page 9 of their annual letter to their clients, they now state that to access the free visit, you have to be referred by their online doctor! Nobody knows about this new rule, so people are getting caught!

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Replies (2)
Discovery Health
Discovery Health's reply29 Oct 2020, 07:37
Official
Dear Norman D
Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Oct 2020, 14:29
Official
Dear Norman D 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team