1 reviews | Active since Aug 2018
Discovery Health - Best service
I have been with Discovery Health for many years and I am a very satisfied customer. I have never had issues with my medical aid in any of my health requirements. The call center staff and staff in general have always been friendly, courteous, polite and went the extra mile to assist me in some very trying times. I am even more impressed by my medical aid by the strides taken to ensure Covid-19 vaccinations for members (I am asthmatic and this is a welcome reassurance for me). Unfortunately many members give Discovery a bad rap due to them not paying closer attention to the medical plans they choose and what it entails. Discovery call centers are a perfect example of how call centers should operate. Kudos to Discovery Health!
