KM
Kim M
1 reviews | Active since Mar 2012
03 Mar 2020, 13:20
DISCOVERY HEALTH
Totally disgusted with Discovery Health medical aid and if I could rate them a minus I would. They are quick to get in touch when you want to join and our payment goes off promptly every month. However when you phone them about being covered for this or that because it's mentioned in your plan as being covered you are told no sorry that particular blood test, illness etc is not covered always something. I have contacted them 3 times now as a new member and each time it's no sorry not covered only if you go to hospital or we cover this but we don't cover that. Conveniently seem to cover nothing you ask about. It all looks good on paper until you actually pay and belong. Won't recommend them to anyone!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
03 Mar 2020, 17:52Dear Kim M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Mar 2020, 17:52
Official
Dear Kim M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Mar 2020, 11:13Dear Kim M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply04 Mar 2020, 11:13
Official
Dear Kim M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
