MC
MARINDA C

1 reviews | Active since Dec 2015

06 Nov 2023, 10:26

Discovery Health - Bad Service

I have logged a claim for a knee scooter Inquiry feedback -MailRef#***# and Discovery has been giving me the run around for alomost a week to get this claim paid. I have mailed then, phoned them and spoken to virtual agents, but no luck in getting an answer other than 2-3 days turn around time! Seems Discovery is getting too big to render proper service!

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2023, 11:24
Official
Dear MARINDA

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Nov 2023, 15:53
Official
Dear Marinda C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team