Discovery Health Bad Service

My son is a member of Discovery for the past 10 years. His wife needs an urgent operation, but Discovery is the reason that she had to go back last week because no approval for the operation could be obtained. The only open space for this year at the doctor is Tuesday. They have been struggling now for more than a week and my son was informed on Saturday that the person responsible for approval will only be back on Wednesday. This is very bad service. I would think one must stay away from a Medical Scheme who cannot or will not assist you in moments of need.

The doctor said that cancer may be involved and due to slow mo at Discovery, this situation may impact her life badly.

Never in my life will I join Discovery and I will warn people against whenever I can. In this period of Covid, you need a Medical Aid you can trust.

People, be aware.