OD
Oarabile D

1 reviews | Active since Jul 2022

06 Jul 2022, 17:59

DISCOVERY HEALTH

On the 4th of June 2022 I had to be admitted to the hospital and the hospital sent an authorisation to the medical aid but my authorisation was put on hold and when I contacted discovery to enquire about this and I was advised that the PMA form which is needed to finalise my authorisation has been sent to Dr Leonard it’s been 3 days since I have been waiting for this form and discovery is not doing anything to assist since there is a delay from this doctor. I have to be the one suffering the delay and it’s been 3 days waiting to be admitted.

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Replies (2)
Discovery Health
Discovery Health's reply07 Jul 2022, 07:27
Official
Dear Oarabile D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply07 Jul 2022, 16:23
Official
Dear Oarabile D

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team