Discovery Health atrocious service

Item: Discovery Health
Rating: 1
Author: Gwenda C

What does one have to do to get Discovery's attention? I have submitted my dentist's invoices 4 times - on the 25th November, 2nd December, 19th December and again today - all to no avail. Have no response whatsoever. Have just tried to phone but after holding on for 22 minutes have given up. Any advice please?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

05 Jan 2021, 08:45

Dear Gwenda C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply05 Jan 2021, 08:45

Official

Dear Gwenda C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

05 Jan 2021, 09:45

Dear Gwenda C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply05 Jan 2021, 09:45

Official

Dear Gwenda C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team