SB
Schalk B

1 reviews | Active since Nov 2011

28 Jul 2017, 08:23

Discovery Health are Hypocrites

<p>I recently logged a complaint about Discovery Health refusing to pay for a CPAP machine because I have just hospital cover-even though they paid for the test for sleap apnea to be done.So they phoned me and just told me what I new already-they wont pay for the machine because I have hospital plan only just to respond to Hello Peter complaint.What a joke.For those of you who dont know what sleep apnea is and the causes of it its severe-it can cause high blood pressure (which I already have),diabetes,strokes,heart failure etc etc all the serious conditions in life yet my dearest Discovery encourage people to regularly go for checups like diabetes test,high blood presurre etc all the dangerous stuff so Discovery you are a bunch of Hypocrites-you know the dangers of sleap apnea yet you refuse to pay for the machine?I am taking you to the ombudsman now for being such Hypocrites and not leaving this here.And please dont phone me again to tell me what I already know that you wont pay because I have only a hospital plan-then rather dont do any effort so that I can proof my case here</p>

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Replies (3)
Discovery Health
Discovery Health's reply28 Jul 2017, 09:05
Official

Dear Scalla123

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Aug 2017, 10:49
Official

Dear Scalla123

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

SB
Schalk B's update01 Aug 2017, 10:53
Reviewer Update

Thanks matter has been referred to NHC