RM
Rene M

1 reviews | Active since Mar 2018

19 Mar 2018, 17:31

Discovery health are ******

Discovery health terminated my medical scheme due to alleged non disclosure on the same day of the dispute 9 March 2018 without any hesitation. They immediately send the termination of service to my hr department immediately. Now that they are supposed to reimburse me, 1st they have to loaded my banking details on the system following up again today they are coming up with all sorts of stories that I will wait for 6 weeks. They still have to check if their are any outstanding claims which is not possible as this plan has no savings option. Discovery give me what is due to me so that I can close this horrible chapter. I will also move my remaining portfolio with you to another service provider.

0
Replies (2)
Discovery Health
Discovery Health's reply20 Mar 2018, 07:37
Official

Dear rmongologa

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Mar 2018, 15:06
Official

Dear rmongologa

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team