MT
Morne T

1 reviews | Active since Dec 2021

13 Apr 2025, 12:43

Discovery Health Application

Discovery Health Application - Frustrating and Unreliable

This app is consistently offline when you need it most—especially on weekends when many of us, like cyclists and runners, actually want to use it. It’s incredibly frustrating to try and log in, only to be hit with a forced update or find the app simply doesn’t work. This isn’t a new issue—it’s been going on for years with no meaningful improvement. Discovery Vitality keeps making big promises, but when it comes to the app, it’s completely unreliable and practically useless when it matters most.

I've been a Discovery client for over 15 years, utilizing the app since inception - you have been warned...

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Replies (2)
Discovery Health
Discovery Health's reply14 Apr 2025, 06:47
Official
Dear Morne T
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Apr 2025, 16:27
Official
Dear Morne 

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team