Discovery Health

I have been with Discovery for years, over the last couple of years their level of service has fallen to that of a state-owned entity. I noticed that my medical aid has become nothing but a monthly handout for absolutely nothing in return. My chronic meds are not covered, then after my doctor sends me to a specialist to solve an issue, that is not covered, my doctor is not covered because she is not one of their "network" doctors. I am really trying to figure out why I have not moved to another medical aid yet. I eventually found a number for one of their agents, I could not believe the lack of help they offer to solve a problem, it seems the moment you move off the script they recite and there are no responses for them to read, the awkward silence will hit and you will realise why this medical aid is just that useless.