CM
Christa M

1 reviews | Active since Jul 2022

24 Jan 2023, 16:17

Discovery Health, a STERLING medical scheme!

I am going into hospital for diagnostic tests under anaesthetic. When I phoned Discovery Health for an authorisation number, the consultant, Aimee Schady, told me that with my plan I had to pay R10 000 upfront out of my own pocket unless I could get a PMB diagnosis confirmation. She offered to contact my doctor's practice and request any diagnostic results that would motivate for this R10 000 to be waived. After a medical report was submitted by my doctor to Discovery Health, the R10 000 was indeed waived. Aimee kept in contact with me via e-mail and phone and was an absolute STAR! She was professional, competent and friendly and was prepared to go the extra mile. She was also a very sweet, kind person and I really appreciate her excellent service. Thumbs up for Aimee Schady and Discovery Health. I am so pleased that I am a member of your medical aid!

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Replies (1)
Discovery Health
Discovery Health's reply25 Jan 2023, 06:07
Official
Dear Christa M

Thank you for the positive feedback.

Regards
Discovery Health Servicing Team