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Peter M

1 reviews | Active since Jul 2011

26 Jan 2021, 17:47

Discovery Health a *******

I had a cataract operation on both eyes on October 1 2019. To date Discovery have paid less than half of the costs. Their excuses to date include, double claim (ie will only pay for 1 eye), replacement lenses limited to cheap Chinese R1700 (glasses cost R5000). Wont pay for consumables needed to run the robot etc etc They also deleted the claim from my claims history and cannot explain why.

0
Replies (2)
Discovery Health
Discovery Health's reply27 Jan 2021, 07:22
Official
Dear Peter

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Jan 2021, 15:42
Official
Dear Peter

We contacted you to discuss your concerns.

Regards Discovery Health Servicing Team